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Welcome To My Fireplaces Planet
At My Fireplaces Planet, we are passionate about providing high-quality fireplaces and accessories to help you create a warm and inviting atmosphere in your home. From traditional wood-burning fireplaces to modern electric designs, we offer a diverse selection to suit every style and need
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Frequently Asked Questions
We offer a wide range of fireplaces including electric, gas, and wood-burning fireplaces, as well as outdoor fire pits and modern fireplace accessories. Whether you're looking for something traditional or contemporary, we have options to fit your space.
Choosing the right fireplace depends on several factors, including the size of your space, your preferred fuel type, and the style you’re looking for. Our customer service team is happy to assist you in finding the perfect match based on your needs.
Absolutely! Our customer service team is here to help with any questions or concerns you may have after your purchase. We provide assistance with troubleshooting, maintenance tips, and more.
See What Our Customers Are Saying
"Exceptional customer service! From the moment I landed on the website, I knew I was in for a premium experience. The layout is clean, easy to navigate, and made finding the perfect fireplace a breeze. I had a few questions about shipping and installation, and the team responded almost immediately. I couldn’t believe how attentive and knowledgeable they were. This level of service is rare these days. Highly recommend this store for anyone looking for quality and a seamless shopping experience!"
Samantha R.
“I was blown away by how smooth the whole shopping process was. The website is so well-designed and easy to use, and when I had a question about a specific model, the customer service team got back to me within minutes. Their promptness and professionalism made me feel confident in my purchase. I’m thrilled with my new fireplace and will definitely be recommending this store to friends and family.”
Nathan K
“Amazing customer service! I had a couple of inquiries about different fireplace styles and shipping times, and the team responded faster than I expected. Their advice was super helpful, and I felt well taken care of throughout the whole process. The website is also really intuitive, making it easy to browse through all the luxury options. I can’t recommend this place enough!”
Olivia M.
“I couldn’t be happier with my experience at this luxury fireplace store. The website was so easy to use, and I found exactly what I was looking for without any hassle. When I reached out with a question about installation, the customer service team replied almost instantly with all the details I needed. The entire process was smooth from start to finish. Excellent service and an amazing product!”
Michael T.
Featured product
Product Information
- 3 flame colour-changing options
- 10 fuel bed colour presentation
- 5 Stage lighting intensity
- Back panel with tinted mirror create a truly realistic flame effect
- Brings atmosphere, elegance to any room.
- Adjustable thermostat
- Interchangeable module for easy customization(Crystal,Pebbles and Woodlog)
- LED digital display on front screen - Disappears after 30 seconds
- Unsurpassed realistic flame patter
- Touch screen control panel
- Enjoy the ambiance of the flame with or without the heater
- Two levels heating and thermostat functions,quickly warms up
- Designed with front flow heating with hidden venting, The venting is located at the top of the unit allowing heat to cascade down in front of the glass.
- Variable Heat & Variable Flame
- 240 Volt – 1.5 Kilo watt/ 5000 BTU heater
- Built in timer mode for shut off in 30 minutes to 8 hours
- The fireplace has an auto over-heat protection switch for safety
- Sleek remote control
- Can be installed beneath a TV
- 100% energy saving LED technology.
- No gas, ethanol, propane, or gel cans required. No special vents, chimneys needed, 100% low energy LED flame technology
Specifications
- Colour: Black;
- Time: 0.5 - 8 Hours;
- Heating Level (Wattage): Low - 750W; Hight - 1500W;
- Material: Tempered glass and steel
- Overheat Protection: Yes;
- Adjustable Flame Brightness: Yes;
- Remote control: Yes;
- Certification: CE, GS, SAA Certified;
- Flame Colour: 3 Different Flame Colour
- Fuel Bed Colour: 10 Different bed colour
- Warranty: 12 Months Inserts Warranty;
Includes
- Remote Control;
- Electric Fireplace;
- Crystals
- White Pebbles
- Wood logs
- Instructions Manual;
Dimensions
- Product - 152.4cm(Width)x18.5cm(Depth)x45.4cm (Height);
- Cavity Size - 147.3cm(Width)x17.5cm(Depth)x43.2cm (Height);
- Packaging - 162.5cm(L) x 27cm(W) x 56cm(H); N.W: 31.2KG / G.W: 42KG